One Platform to Handle Every Call Better
CSxVoiceAI
What If Routine Calls Didn't Need Your Team at All?
AI-powered voice automation that picks up, understands, and resolves routine calls
across your systems in a single conversation.
Build Your AI Agent in Minutes
Design workflows, adjust tone, and set escalation rules. Deploy changes in minutes, not weeks.
Conversations That Sound Human
Empathy-aware dialogue that adapts to tone and urgency in real time. Not a decision tree. Not keyword matching.
Smart Escalation
When a call needs a human, the AI hands off with full transcript, sentiment context, and a suggested response.
Real-Time Dashboards
Resolution rates, sentiment trends, and AI-ranked improvement opportunities. Not just call volume.
Test Before It Goes Live
Sandbox testing and call scoring to validate agent behaviour before it reaches a customer.
Connects to Everything
Symitar, nCino, Salesforce, AppFolio, Yardi, and more. One execution layer across your stack.
CSxIQ
Intelligent Quality Analytics
after every conversation.
Complete Context, Instantly
Full transcripts, AI-generated summaries, interaction history, satisfaction trends, and open issues surfaced automatically the moment a call connects.
Live Intelligence
Real-time transcription, objection detection, and rebuttal suggestions in one unified panel. The AI thinks with your agents.
Smart Recommendations
AI-powered product suggestions with confidence scores that update as the conversation unfolds.
Post-Call Automation
Summaries, action items, and CRM notes generated the moment the call ends. Nothing falls through.
Objection Handling
Instant recognition of pushback with context-aware responses. Your agents respond with confidence, not guesswork.
Connects to Your Workflow
CRM, ticketing, and workforce management. CSxIQ fits into how your team works.